How To Stay Professional When Things Get Personal At Work

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No one wants to deal with conflict, but in a professional organization, you have to because conflict rarely resolves itself.

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In fact, the situation normally escalates negatively if not dealt with proactively and properly, says Katherine Crowley, a Harvard-trained psychotherapist, and Kathi Elster, an executive coach.

In their book "Mean Girls At Work," Crowley and Elster discuss the best ways to deal with different conflict scenarios that happen in the workplace.

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