Leaked screenshots show that Apple is working on a troubleshooting app
Apple is planning on making troubleshooting problems easier without visiting a physical Apple Store, according to screenshots leaked to uSwitch.
The new app, which is as-yet unreleased, asks "basic questions to boil down the problem quickly," according to a source who spoke to uSwitch. A user can then book an appointment, talk to a representative, or send their device in for a service.
The current app, which also doubles as a way to use the Apple Store, is currently limited to booking a "Genius Bar" appointment. The new app is likely an attempt to limit the number of un-needed appointments.
According to uSwitch, the app knows which Apple devices you use when you log-in with an Apple ID and can help identify solutions based on this information.
It's unclear at what stage the app is at and when it will be released.
NOW WATCH: Easy ways to make your Mac run faster
- I spent 2 weeks in India. A highlight was visiting a small mountain town so beautiful it didn't seem real.
- I quit McKinsey after 1.5 years. I was making over $200k but my mental health was shattered.
- Some Tesla factory workers realized they were laid off when security scanned their badges and sent them back on shuttles, sources say
- World Liver Day 2024: 10 Foods that are necessary for a healthy liver
- Essential tips for effortlessly renewing your bike insurance policy in 2024
- Indian Railways to break record with 9,111 trips to meet travel demand this summer, nearly 3,000 more than in 2023
- India's exports to China, UAE, Russia, Singapore rose in 2023-24
- A case for investing in Government securities