United CEO's response to passenger being dragged from plane made it way worse
According to a person who says they were on the flight, the airline needed room on the overbooked aircraft to reposition crew for another flight. But when it couldn't find enough volunteers, even after offering $800, the airline selected the man, who is a doctor, and several other passengers to deplane.
But the man allegedly refused and was dragged off by police.
"I apologize for having to re-accommodate those customers," CEO Oscar Munoz said in a statement posted to the airlines' Twitter account.
Some people are now threatening to boycott the airline, using the hashtag #BoycottUnited.
Here's the statement:
Initial reactions to Munoz's response were negative.
United CEO response to United Express Flight 3411. pic.twitter.com/rF5gNIvVd0
- United (@united) April 10, 2017
Shame on @United & its lame apology; by "re-accomodate" it means to bloody a passenger & drag them down an aisle: https://t.co/JekEvn5k8R
- Emily C. (@emilycchiu) April 10, 2017
Using "re-accomodate" to describe this abhorrent event is straight out of a dystopian future sci-fi nightmare. The CEO should resign. https://t.co/0hfNR2Q0bm
- Eric Butler (@codebutler) April 10, 2017
@united I think your idea of "re-accomodate" paying passengers and the idea of the passengers themselves differ. Just a tad.
- karen munro (@BaileyPittipat) April 10, 2017
- I spent $2,000 for 7 nights in a 179-square-foot room on one of the world's largest cruise ships. Take a look inside my cabin.
- Colon cancer rates are rising in young people. If you have two symptoms you should get a colonoscopy, a GI oncologist says.
- Saudi Arabia wants China to help fund its struggling $500 billion Neom megaproject. Investors may not be too excited.
- Catan adds climate change to the latest edition of the world-famous board game
- Tired of blatant misinformation in the media? This video game can help you and your family fight fake news!
- Tired of blatant misinformation in the media? This video game can help you and your family fight fake news!
- JNK India IPO allotment – How to check allotment, GMP, listing date and more
- Indian Army unveils selfie point at Hombotingla Pass ahead of 25th anniversary of Kargil Vijay Diwas
- JNK India IPO allotment date
- JioCinema New Plans
- Realme Narzo 70 Launched
- Apple Let Loose event
- Elon Musk Apology
- RIL cash flows
- Charlie Munger
- Feedbank IPO allotment
- Tata IPO allotment
- Most generous retirement plans
- Broadcom lays off
- Cibil Score vs Cibil Report
- Birla and Bajaj in top Richest
- Nestle Sept 2023 report
- India Equity Market