Why consumers use retail mobile apps while shopping
BI Intelligence
- 88% of respondents use mobile shopping apps.
- 61% use shopping apps at least once a month.
- 26% are brand loyalists who use the app and shop in-store at least 7 times a month.
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Another important finding from this survey is that 51% of mobile app-users use them while shopping in-store. The reasons for doing so varied from redeeming discounts to searching for products, but all illustrate an important intersection between the digital and physical shopping experiences.
Here are other stories you need to know from today's E-Commerce INSIDER:
- Facebook delves deeper into social commerce
- Alibaba earnings
- Shoppers are using mobile apps more
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