234,000 food orders are placed on this app every day, but most Americans still don't know about it

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Grubhub Seamless, the online and mobile food ordering service company, now processes nearly a quarter-million (234,700) online food orders per day on average, according to its first quarter earnings last week. That's a 30% jump from the same quarter of last year, although it's a smaller growth than previous years.

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As seen in the chart below, put together by BI Intelligence, Grubhub continues to grow its daily average order volume, but at a slowing pace. Its daily average order has nearly doubled in the last two years, but at the same time, its growth rate has dropped nearly 10 percentage points year-over-year.

But investors seem to believe there's still huge upside. Although a recent Morgan Stanley survey revealed that nearly 80% of Americans - and 44% of New Yorkers - are clueless about Grubhub, the investment firm says "low penetration and consumer awareness could drive a 5x expansion in GRUB's user base."

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In fact, Americans only spend about $9 billion a year on online food ordering, a tiny fraction of the total $70 billion food takeout and delivery market. Grubhub already controls over 20% of that $9 billion online market, and has plans to expand into the food delivery market as well: it recently acquired two startups, Restaurants on the Run and DiningIn, that currently deliver for more than 3,000 restaurants in the US.

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BI Intelligence

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