CEO of the Bill & Melinda Gates Foundation explains the most important leadership lesson she's ever learned

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Bill & Melinda Gates Foundation

Sue Desmond-Hellmann, CEO of the Bill & Melinda Gates Foundation.

All great leaders experience defining moments that shape their leadership style.

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For Sue Desmond-Hellmann, CEO of the Bill & Melinda Gates Foundation, that moment happened when she was a chief resident at UCSF School of Medicine, where she first learned to teach.

"There's a saying in medicine: 'See one, do one, teach one,'" she told Adam Bryant in a recent New York Times interview. "Living the 'teach one' part of it was the most important management lesson I learned. You have to be supportive enough so that someone feels capable, enabled and powerful, but you also have their back so that things don't go wrong."

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She told Bryant she had to teach others to find what she calls the "sweet spot."

"The stakes are so high in medicine," she said. "There's a sweet spot in peak performance where you're bringing all your intellect, assets and capabilities to the task, and you're not paralyzed by the challenge. I think that's what great management is all about - making sure people are right in that sweet spot, and not feeling incapable because they're scared."

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Read the full New York Times interview here.

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