Facebook is raising the minimum wage of its contractors and content moderators after facing scrutiny over low pay and 'inhumane' working conditions

Facebook is raising the minimum wage of its contractors and content moderators after facing scrutiny over low pay and 'inhumane' working conditions

facebook ceo mark zuckerberg

AP Photo/Tony Avelar

Facebook CEO Mark Zuckerberg makes the keynote speech at F8, the Facebook's developer conference.

  • Facebook is increasing wages for its US contract workers.
  • Content reviewers are getting pay bumps, as are roles like janitors and cafeteria workers.
  • The company has faced scrutiny recently over the pay and working conditions of content reviewers.
  • Visit Business Insider's homepage for more stories.

Facebook is increasing wages for its contract workers in the US, from janitors to content moderators.

On Monday, the Silicon Valley tech giant said that it will pay at least $22 per hour for content reviewers in the Bay Area, New York City, and Washington, DC; $20 per hour to those living in Seattle; and $18 per hour in all other metro areas in the United States.

In recent months, Facebook has faced scrutiny over the pay and working conditions of its content moderators. An investigation from The Verge found that workers, who were being paid just $28,800 a year, faced intense working conditions and some developed PTSD. And Business Insider previously reported that moderators complained about "inhumane" working conditions that they said erode their "sense of humanity."

The $520 billion company is also raising wages for US contract workers like cafeteria staff and janitors to a minimum of $20 per hour in San Francisco Bay Area, New York, and Washington, DC, and to $18 per hour in Seattle.


Facebook last raised minimum wages for contract workers in 2015 to $15 per hour in its bid to narrow the widening gap between the technology sector's elite and the lower-paid workers.

"In the years since, it's become clear that $15 per hour doesn't meet the cost of living in some of the places where we operate. After reviewing a number of factors including third-party guidelines, we're committing to a higher standard that better reflects local costs of living," the social media giant said in a blog post.

Last year, Amazon raised its minimum wage to $15 an hour after facing harsh criticism over poor pay and working conditions. The online retailer said at the time that it would lobby Washington for the federal minimum wage to be raised. US corporations have been finding it tougher to attract workers, with US unemployment at its lowest level in nearly 50 years, while there has been growing political pressure on companies to pay workers a fair living wage.

Walmart, the world's largest retailer and the largest US private sector employer, pays workers $11 an hour at entry-level, while Target said in April it would raise its US minimum wage to $13 an hour.

It's not clear what will happen to the wages of contract staff outside of the US. Reuters previously reported that some Arabic-language content reviewers working on behalf of Facebook in India were being paid just $6 a day.


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