How e-commerce is finally disrupting the $300 billion a year health and personal care industry


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BI Intelligence


At $300 billion a year in sales, health and personal care is the second-largest retail category in the US behind groceries. However, like the grocery industry, e-commerce has yet to really disrupt the American drug store.

But more consumers are beginning to shop online for products that they'd typically go to a drug store to purchase. About 36 million US consumers shopped online for health and beauty products in the spring of 2014, up from 20 million consumers in spring 2010.

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In a new in-depth report, BI Intelligence looks at why the health and personal care business has proved so challenging to e-commerce companies - from consumer reluctance to complicated and expensive logistics - and what new strategies e-commerce startups and big-name retailers and brands are pursuing to push more health and personal care sales online, including the increasing prevalence of recurring subscription services for these products.

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Here are some of the key findings explored in the report:

The report is full of charts and data that can be downloaded and put to use.

In full, the report:

To access the full report from BI Intelligence, sign up for a 14-day trial here. Members also gain access to new in-depth reports, hundreds of charts and datasets, as well as daily newsletters on the digital industry.

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BI Intelligence


Disclosure: Jeff Bezos is an investor in Business Insider through his personal investment company Bezos Expeditions.

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