How the former CEO of Campbell Soup used a skill taught in kindergarten to motivate his entire company
Joe Skipper / REUTERS
Still, it's worth mentioning that when Conant took the reins at Campbell Soup, the stock price was falling and it was the worst performer of all the major food companies in the world, according to Fast Company. By 2009, the company was ahead of the S&P Food Group and the S&P 500, Fast Company reported.When Kaplan visited the Business Insider office in August, she said that a survey she conducted with the John Templeton Foundation found that about 90% of people said a grateful boss was more likely to be successful."Nobody succeeds on his or her own," she added.
In the last few years, more and more leaders have started to adopt this practice, including Mark Zuckerberg, who in 2014 challenged himself to write one thank-you note every day, according to The Washington Post.
But not every leader has the time or resources to do the same. Kaplan said there are myriad other ways to show appreciation for your staff. For example, if someone's been up all night working on a project for you, you can get them a cup of coffee and leave it on their desk."You don't have to apologize that they worked," Kaplan said. "We understand that that's sometimes part of the job. But recognizing it, saying thank you, letting them know that it wasn't for naught really can go a very far way."
Bottom line: Showing gratitude can motivate your team to work harder, and you probably aren't showing enough right now.
Here's Kaplan:"As I was researching this book, I heard over and over from executives the line, 'Hey, we say thank you with a paycheck.' Well, guess what? You don't say thank you with a paycheck. You say I'm paying you with a paycheck. You say thank you with thank you."
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