Flipkart and Snapdeal have to really be wary of this age-old online company!

Indian Railways Catering and Tourism Corp is reaping benefits of a robust process it set up and interface of the website. The revenue from online ticketing on IRCTC exceeded the Rs 20,000-crore mark during the year to March 2015.

The railways website generated around $3 billion, or Rs 20,620 crore through online ticket sales in the last financial year.

This is a 34% increase from a year ago during which it had sold tickets worth Rs 15,410 crore.

"Bulk of the sales may be attributed to IRCTC's rapid growth in e-ticketing which has been due to its interface and setting up of a very robust process. Capacity enhancement was done to book 7,200 tickets per minute as against 2,000 tickets per minute in the existing system," Sandip Dutta, public relations manager at IRCTC, told ET.

IRCTC had made a record sale of 13.4 lakh e-tickets on a single day in April.

As per reports, IRCTC posted a 19% increase in income at Rs 1,141 crore and generated income mainly from service charges on tickets, sales of Rail Neer water, onboard catering services and licence fees from outsourced catering vendors.

When compared with Flipkart, IRCTC’s combined income was Rs 670 crore, higher than the e-commerce’s turnover of Rs 659 crore.

(Image: Thinkstock)
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