Indian IT industry has discovered a formula to reduce production costs by 80%
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On condition of anonymity, a chief information officer of a European bank that outsources projects to one of India's top three software firms told Economic Times, "When you have the potential to automate certain projects, what difference does it make whether that project is onshore or offshore? It makes that debate irrelevant."
The ET report further cites that the automated technology has the potential to reduce production cost by 80% in commoditized service lines.
Peter Bendor-Samuel, CEO of outsourcing advisory
The robotics automation has the capability to disrupt the traditional ‘pyramid model’ of
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