Infosys is boosting overall productivity 2X and there is no stopping

Infosys is not leaving anything unturned to boost productivity and in the latest bid, the IT company is overhauling its internal systems and processes across all verticals.

Infosys operations chief Pravin Rao told ET the company wants to provide better services not only to its client but even stakeholders, both internal and external.

“Internally we wanted to transform our processes so that we could improve our operational efficiency. Fundamentally we wanted to renew systems, processes and policies so that employee experiences could be very good," Rao told ET.


The initiative known as ‘Process Plus Plus Initiative’ was ideated a year back.

Under this, Infosys even set up a separate unit- Corporate Strategic Initiative- headed by Srividhya VS who leads strategic initiatives inside the company.

"We wanted to bring about at least 2X improvements all across. As part of this exercise the company deployed heavy levels of automation within the company to replace manual, repetitive processes and also worked on simplifying things like travel approvals for employees, which previously required a number of approvals from their managers,” Rao told ET.

Infosys also revamped global mobility and procurement orders processes.