Noida Traffic Police’ Whatsapp helpline is a boon for daily commuters

With the explosive growth of private vehicles, the traffic-related woes are worsening day by day. A day after the Noida traffic Police launched its Whatsapp helpline to bring in relief for Noidaites, it has received more than 300 complaints and suggestions on Tuesday.

The helpline is being monitored by R N Mishra, SP (traffic). He told the Times of India, "Some commuters informed us about a traffic jam at the Gijhor crossing in Sector 53. We also got messages about inoperative traffic signals in Sector 76-50. We sent our officials to ease the problem once we got the messages."

One of the messages posted by a resident of the traffic police helpline requested for regulation of autos in the city. The message read, “People alight from the right side of the auto, which can be dangerous. The traffic police should ensure its enforcement.”

According to the news daily, enforcement officials said that they would classify messages into three categories - complaints, suggestions and comments – so that the problems are solved in the best possible manner.

The SP (traffic) highlighted, "Issues like traffic jams and inoperative traffic lights will be addressed on a priority basis."

With this initiative, it appears that traffic-related problems will no longer be a headache for Noidaites.
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