Slack's main rival, Atlassian HipChat, is upping the ante with embedded apps
Business Insider Australia
Today, Atlassian is upping the ante against Slack by introducing more full-featured apps that live straight inside HipChat.Right now, both HipChat and Slack offer third-party integrations with outside apps. Just today, for instance, Slack announced a partnership with Lyft that lets you hail a ride just by typing "/lyft" into the chat bar.
"We're doing something radically different," says Atlassian HipChat General Manager Steve Goldsmith.The benefit here is that you never have to leave HipChat for anything.
Under the current model, Goldsmith says, it breaks a lot of people's momentum when they get a new HipChat notification that there's an alert in a service like New Relic. That means that they have to leave HipChat and go to New Relic, and then back to HipChat to pull up the document that explains how to fix the problem - and so on.
Crucially, it also works on the mobile versions of HipChat, kind of like apps from Salesforce's AppExchange. It means that HipChat becomes a kind of glue that holds together all these different apps on mobile, rather than having to constantly switch apps and copy-and-paste photos or text between them.
This week, Atlassian is holding its annual Atlassian Summit, gathering up some of its 50,000 claimed customers and its developers in San Francisco to talk about the future of the company. Atlassian is also rumored to be preparing a big IPO by the end of the year, with no outside investors.
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