After 3 months, my favorite new money app has completely replaced my bank
Simple
Some are better, some are worse. Some advertise with talking babies. More and more of them are developing strong online services - and there are external apps like Mint that can help you manage your money. But mostly, banking is still a terrible experience dominated by bad apps, bad fees, and bad customer service.
When my already-difficult-to-work-with local bank got gobbled up by an even-more-difficult-to-work-with bigger bank in the fall, I decided to make a major switch. I'd seen ads for "Simple," an app-only bank that promises high quality customer care that old-school physical banks can't offer. They store your cash with The Bancorp Bank, an FDIC-insured account, and never charge overdrafts or other fees.
I moved a small amount of money in to see how I'd like it. After three months, I've made it my primary checking account. Here's why.
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