Kunal Kamra gets ready to accept Ola's job offer
"I have no choice but to accept @bhash’s offer to work with Ola. After being tagged thousands of times, I anyway, feel like I am an Ola employee. Ola can seal this collaboration by committing to the below action points and looking forward to joining," Kamra wrote on X. Kamra’s cheeky list of demands included a strict seven-day repair commitment for any scooter issues at authorised centres, along with compensation for delays. He proposed that if repairs exceeded a week, Ola should provide either a temporary replacement vehicle or reimburse customers Rs 500 per day for transportation, with an additional Rs 500 daily up to Rs 50,000 as a goodwill gesture for unresolved delays. Kamra also suggested Ola bundle service-specific insurance with each scooter to cover potential repair issues, alongside regular vehicle insurance.
Ola has faced ongoing scrutiny regarding its scooter quality and service network as demand for electric scooters in India continues to grow. Customer reviews often highlight long repair waits, with some scooters languishing at service centres for extended periods. In light of Kamra’s playful “demands,” the issue has gained renewed attention.
How it all began
What started as a Sunday afternoon tweet earlier this month by Kamra criticising Ola Electric’s S1 series scooters quickly escalated into a fiery exchange with Aggarwal. It all began when Kamra had posted a picture showing several
"Since you care so much, @kunalkamra88, come and help us out! I’ll even pay more than you earned from this tweet or your failed comedy career," Aggarwal wrote, adding that Ola was working to expand its service network and clear backlogs.
Kamra also fired back, sharing a video clip of a well-received stand-up show, calling the Ola CEO "arrogant and substandard." He went further, challenging Aggarwal to offer refunds to any customers who purchased an Ola scooter in the last four months but were dissatisfied. “People not being able to get to their workplace need your accountability,” Kamra wrote.
After the spat, Ola Electric had received a show-cause notice from the CCPA (Central Consumer Protection Authority) over unresolved customer complaints. Recently, the company announced that it has successfully addressed 99.1% of the 10,644 complaints raised by the CCPA.