Tap into powerful negotiation techniques that can manipulate your boss into realizing how they are treating you and how their communication style is a complete mess. The first thing you can try is the art of active listening.
James Killian, a licensed professional counselor, said implementing active listening skills with horrible bosses plays a crucial role in minimizing miscommunication.
"This involves repeating back what you hear followed by a request for confirmation. For example, 'So what I'm hearing you say is… Is this what you meant?' This will allow the boss to hear their perspective from someone else's viewpoint and provides them the opportunity to clarify," Killian said.
Next, try disarming them by validating their frustrations. Killian said it can be very difficult to continue to be angry or upset with someone when they completely acknowledge your feelings.
"For example, say 'I completely understand your frustration. I don't blame you one bit for being upset. I would be just as upset if not more.' This kind of validation lets them know they are being heard, doesn't appear defensive, and can disarm their emotional upheaval," Killian said.
Showing up to work every day with the headache of a horrible boss is exhausting and emotionally draining. But thinking about your game plan, whether it's to document communication and bring it to HR, or to spend time learning how to shake them up with your assertive behavior so they can see how they are treating you, is worth a try.