McDonald’s to give students hands-on experience in retail operations


  • In a first, McDonald's India partnered with Retail Association’s Skill Council of India (RASCI) to launch an undergraduate course in retail operations in India.
  • It will be a three-year Bachelor of Business Administration (BBA) programme in retail operations, which will include both classroom course and on-the job training.
  • The programme, which will study the aspects of retail operations will be conducted at Ness Wadia College in Pune and the on-the-job training will be across McDonald's restaurants in the West and South region.
In a first, McDonald’s India partnered with Retail Association’s Skill Council of India (RASCI) to launch an undergraduate course in retail operations. The course will train skilled floor managers for retail stores.

It will be a three-year Bachelor of Business Administration (BBA) programme in retail operations. It will include a classroom course and on-the job training.

"We are confident that our robust training programmes and best-in-class processes will provide a strong foundation for students to acquire skills, enabling livelihood and growth in the burgeoning retail industry," Seema Arora Nambiar, Senior Vice President, Menu, Marketing and People Resources, Hardcastle Restaurants — which operates McDonald’s — told news agency ANI.

The programme will be conducted at Ness Wadia College in Pune. The students will be given on-the-job training across McDonald's restaurants in the West and South region. The programme aims to create a deployment-ready talent pool.

"We are privileged to be one among the 10 institutions in India and the only one in Maharashtra to be selected by MHRD and MSDE to launch the programme. We are sure that the programme will give students a competitive edge and help the industry hugely," Dr Girija Shankar, Principal, Modern Education Society of Ness Wadia College of Commerce said.

See also:
Open a Subway store in India and make ₹1.5 crore. Here’s how to do

McDonald’s India franchisee explains why it gets more customers to its stores despite discounts and convenience of Zomato and Swiggy

McDonald’s just earned a profit in India for the first time since launching in the country over two decades ago
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