CEOs are speaking out about Charlottesville because we expect them to
The avalanche started by Merck CEO Ken Frazier this week when he condemned President Trump's failure to condemn the white supremacists and neo Nazis who incited the tragic events in Charlottesville, Va. Showed a new level of activism. Laurie Hays
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Walmart's CEO Doug McMillon criticized the President for "missing an opportunity" to bring the country together.Last year witnessed PayPal's Dan Schulman leading the fight for transgender bathrooms. Elon Musk of Tesla and Robert Iger of Disney walked away from President Trump to protest the U.S. withdrawal from the Paris Climate Accord. Uber employees pressured former CEO and founder Travis Kalanick to quit as well to protest President Trump's immigration order.
The 2017 Edelman Trust Barometer - an annual global survey of 33,000 individuals in 29 countries and their level of trust in businesses, government and institutions - found that a majority of people expect companies to address society's needs in everyday business. Most consumers, in fact, are buying products based on political views.The survey proposes: "In a system that many view as broken, institutions must step outside of their traditional-and siloed-roles. It is the shared responsibility of business, NGOs, government and media to fulﬁll the needs-and ease the fears-of their stakeholders."Addressing social problems is indeed complicated. Words need to be chosen carefully so to avoid unintended offenses. In the age of Twitter and Facebook, messages are easily mangled and misquoted.
But CEO's are figuring out it might not be that hard.
When Mr. Paul stepped down from the council, he tweeted, simply, "It was the right thing for me to do."He couldn't have spoken more plainly. And it couldn't have been an easier statement to draft.
Laurie Hays is executive vice president, financial communications & capital markets, at Edelman in New York.
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