Elon Musk says Tesla customers may have to wait longer to get a response from customer service due to a large increase in deliveries
Some Tesla customers will have to wait longer to get a response from customer service due to a significant increase in vehicle deliveries, CEO Elon Musk said via Twitter on Wednesday.
"Due to a large increase in vehicle delivery volume in North America, Tesla customers may experience longer response times. Resolving this is our top priority," he said.Tesla did not immediately respond to a request for comment on how long the extended response times will last or what percentage of customers may be affected.
Musk's tweet came one minute after he replied to a Twitter user who said that Tesla's customer service was not responding to his emails as he prepared for delivery of a Model 3.
"My apologies, am working on this exact issue right now," Musk said in response.
Have a Tesla news tip? Contact this reporter at firstname.lastname@example.org.
Get the latest Tesla stock price here.