Forever 21 says customers' credit-card info may have been stolen

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Forever 21 says customers' credit-card info may have been stolen

forever 21

Timothy Hiatt/Getty Images

A Forever 21 store in Chicago.

Forever 21 announced on Tuesday that customers who shopped in certain stores this year may have had their credit-card information stolen.

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Customers who shopped in store from March 2017 through October 2017 may be affected.

A third-party monitor alerted the retailer to the fact that in some instances, an encryption used to hide customer credit-card data was not functioning properly.

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The number of people potentially affected was not immediately available, but Forever 21 said in a press release that its investigation is ongoing.