How to restart your Fitbit Alta in 3 simple steps to fix issues with the device

Advertisement
How to restart your Fitbit Alta in 3 simple steps to fix issues with the device

fitbit alta

Fitbit

To restart your Fitbit Alta, you'll need an official Fitbit charger.

Advertisement
  • You can restart your Fitbit Alta when it won't work properly to help make the device fully functional again.
  • Unlike other Fitbit trackers, you can't reset the Alta to its factory settings. Restarting your Fitbit Alta won't erase your data, so if you want to wipe your data, you'll have to disconnect it from your Fitbit account.
  • Restarting a Fitbit Alta requires using an official Fitbit charger, so if you need to replace the power cable, make sure you don't buy a third-party brand.
  • Visit Business Insider's homepage for more stories.

Your Fitbit Alta should seamlessly pair with your phone and computer. If your Alta is having pairing issues, it's running sluggishly, or the screen isn't displaying properly, then a restart is the best way to get the Alta working properly again.

Restarting a Fitbit Alta won't erase your data. In fact, it's impossible to wipe information off the tracker, except by linking it to a new Fitbit account. So don't worry about losing any data when you restart your Alta.

Complimentary Tech Event
Transform talent with learning that works
Capability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More

And note that to restart a Fitbit Alta, you need to have an official Fitbit Alta charging cable. Only official Alta chargers have the button you use to reset the device.

Check out the products mentioned in this article:

Fitbit Alta (From $71.70 at Amazon)

How to restart the Fitbit Alta

1. Clip the Alta's charger onto the device using the pair of clamps, and make sure the battery icon appears on screen, meaning it's charging.

Advertisement

2. Press the button on the charging cable (found near the USB plug) three times, pausing for about a second between pushes, and make sure to complete all three presses within eight seconds.

Screen Shot 2019 09 04 at 10.53.54 AM

Fitbit

There's a small button on the USB end of official Alta chargers.

3. You should see the Fitbit logo appear on the screen and feel a gentle vibration. Once you do, disconnect the Alta from the charger.

Once you see the logo and feel the vibration, it means your Alta has restarted.

Related coverage from How To Do Everything: Tech:

Get the latest Fitbit stock price here.

Advertisement
{{}}