I ordered the same items for one-day shipping on Amazon and Walmart to see which would do better - and both had issues
Shoshy Ciment/Business Insider
- Amazon and Walmart are at the top of the e-commerce sector.
- Amazon announced in April that it would evolve its shipping offering into one-day shipping for Prime members over the next year. Shortly after, Walmart unveiled one-day shipping to certain areas for some often-ordered items, with plans to expand across the US.
- I ordered the same items from both websites to see which did it better.
- At the end of the day, both services left much to be desired. But overall, Walmart did a better job of making sure my items arrived safely, and the experience was simple, especially for a first-time user.
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For many people, Amazon and online shopping are practically synonymous with one another.
The e-commerce giant consistently dominates online and was estimated to have 38% of digital sales in 2018, according to Emarketer.
But these days, Walmart isn't far behind - it reported 37% digital growth in the most recent quarter.
Amazon announced it would be expanding its one-day delivery program for Prime members in April, eventually phasing out its two-day shipping in favor of the speedier option. Walmart responded by rolling out NextDay delivery for customers ordering certain items in certain regions, with plans to expand across the country by the end of the year.
I decided to see for myself - once and for all - which store does e-commerce better: Amazon or Walmart. In this clash of the online titans, I found that both were possibly too focused on speed, which caused a decline in quality. Though the items I ordered mostly came quickly, some of the items I ordered were incorrect or downright destroyed.
Here was my full experience: