What is Indian Railways destination alert service and how to use it

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What is Indian Railways destination alert service and how to use it
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  • Indian Railways has a destination alert service for passengers to keep them aware of their destination.
  • This service can be availed only for those people who are travelling between 11 pm-7 am.
  • Let's check how to set a destination alert or a wake-up call.
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Over a period of time, Indian Railways services have evolved in different ways to provide comfort and convenience to the passengers. You can book tickets online without any hassle, choose seats according to your choice, order food, and more. The railways also offers an interesting service that gives wake up calls and sends alerts when you arrive at your destination.

People who travel long journeys can avail the benefit of this service. This service will be available from 11 pm to 7 am only. The service might be useful for people who either travel solo or who do not get proper sleep on the train and have a fear of missing their station.

Passengers will receive a wake-up call or SMS on the chosen mobile number 20 minutes before reaching the station. This service does not require internet access but charges the passengers for calls and SMS respectively.

How to set a wake-up call:
  • Dial '139' from the mobile on which you want to receive the call.
  • Choose your preferred language from the options.
  • Choose option '7' from the IVR menu.
  • Press '1' for setting a wake-up call.
  • Enter the 10-digit PNR (a number that is allotted to every individual train ticket)
  • Press '1' to confirm your PNR number.
You will receive a confirmation message on your mobile.

How to set destination alert:
  • Dial '139' from the mobile on which you want to receive the destination alert.
  • Choose your preferred language from the options.
  • Choose option '7' from the IVR menu.
  • Press '2' for setting a wake-up call.
  • Enter the 10-digit PNR(a number that is allotted to every individual train ticket)
  • Press '1' to confirm your PNR number.
You will receive a confirmation message on your mobile.
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