Indian e-commerce sector has changed the game for good. Here’s how

The Indian e-commerce sector has been a game changer as it brought a revolution of innovations, especially in payments and delivery models and, and it is here to stay, also to benefit the economy.

As per a study by Confederation of Indian Industry and Deloitte-‘e-Commerce in India: A Game Changer For the Economy’, it stated that expansion of the Indian e-commerce industry will enhance better use of technology such as wearables, drones and artificial intelligence.

As the e-commerce chapter is impacting several industries, CII director general Chandrajit Banerjee said it has also brought good impact on micro, small and medium enterprises.

"It is helping connect small merchants with customers across India. Long-term impact of this on the economy would be increase in employment, growth in export revenue, better products and services to customers and increase in tax collection by exchequers," the report said.

Furthermore, the report revealed that the increasing internet and smartphone network is expected to boost ecommerce sector in tier-II and tier-III cities also.

The study said number of online shoppers in the country grew 95% between 2013 and 2015, and the number is expected to reach 140 million by 2018 and 220 million by 2020.