Family members of Boeing 737 Max crash victims say they spent the night 'agonizing' over being the 'punchline' to internal messages about the plane's safety failings

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Family members of Boeing 737 Max crash victims say they spent the night 'agonizing' over being the 'punchline' to internal messages about the plane's safety failings
Ethiopian Airlines 737 Max

Boeing

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An Ethiopian Airlines 737 Max plane.

  • The parents of two women who were killed in an Ethiopian Airlines crash involving a Boeing 737 Max in March 2019 have criticized Boeing's internal emails about the plane's safety failings.
  • Chris Moore, the Toronto-based father of Danielle Moore, 24, who died in the crash, told Insider his family spent an "agonizing night" on Thursday going over Boeing employees' comments.
  • Nadia Milleron, the mother of another woman who was killed in the Ethiopian Airlines crash, said Boeing should be "completely transparent" about its discussions on the 737 Max moving forward.
  • Visit Business Insider's homepage for more stories.

Relatives of two women who were killed in a Boeing 737 Max crash last year have criticized the company's internal emails about the plane's safety failings.

The March Ethiopian Airlines crash was the second fatal crash involving a 737 Max, leading to a combined death toll of 346 people. Boeing released hundreds of internal messages about the plane to Congress and the Federal Aviation Administration last month, a selection of which were first published by Reuters and The New York Times on Thursday.

Parents of Danielle Moore and Samya Rose Stumo, two 24-year-olds who died in the crash, told Insider that the emails show that Boeing does not care about the safety of their passengers.

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Daniella's father, Chris Moore, said in a statement provided by Clifford Law that his family spent "an agonizing night" thinking about the comments. He said the families affected by the crashes have become the "punchline" to the messages.

"Danielle and 345 others paid for this joke dearly and the families lie in the wake of the punchline," Moore said. "For the safety of the flying public, we cannot just wait for the Department of Justice to charge individuals … All aviation professional associations need to investigate and strip any professional accreditation from those who do not care about the safety of the flying public."

The emails show that employees had a range of concerns about the 737 Max, pointing out its software problems and limited pilot training. One employee saying the airplane was "designed by clowns who in turn are supervised by monkeys."

Stumo's mother, Nadia Milleron, said in a statement provided to Insider by Clifford Law that Boeing should be "completely transparent" with Congress and the public to help people understand who's responsible for the hundreds of deaths.

"The internal Boeing memos just reinforce the impression that they don't really care about whether passengers live or die; they care about protecting their own company," she said. "But every time they block access to knowledge of the process that killed our loved ones, they hurt us all over again."

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"By blocking our efforts for aviation safety, they are saying we do not care about what happened and we don't care about protecting people in the future," she continued. "Boeing could help us feel purpose in our terrible grief if they worked hand in hand to reveal EVERYTHING that happened and prevent tragedies from happening again."

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