Leaked screenshots show that Apple is working on a troubleshooting app
Apple is planning on making troubleshooting problems easier without visiting a physical Apple Store, according to screenshots leaked to uSwitch.
The new app, which is as-yet unreleased, asks "basic questions to boil down the problem quickly," according to a source who spoke to uSwitch. A user can then book an appointment, talk to a representative, or send their device in for a service.
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The app is designed to help cut-down on the amount of unneeded Store appointments.
According to uSwitch, the app knows which Apple devices you use when you log-in with an Apple ID and can help identify solutions based on this information.
It's unclear at what stage the app is at and when it will be released.Advertisement
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