Microsoft released a software update for its laptop - but didn't fix the big problems with it
Thurrot, one of the most well-respected Microsoft bloggers, recently coined the term "Surfacegate" for the issues facing Surface users, which include faulty screens, poor software performance, and a recall of chargers because they pose a fire risk.
"Microsoft has maintained complete radio silence on the rampant reliability issues that dog Surface Book and Surface Pro 4," Thurrot wrote.
The new update doesn't fix these issues, however. According to a Microsoft blog post, the update fixes a battery issue, a Wi-Fi issue, improves the detection of the Surface keyboard, and improve the stability of the graphics on a small number of Book laptops.
"Today, Microsoft has finally delivered something-anything-for beleaguered Surface Book and Surface Pro 4 users who are happy to accept even a partial fix for the many issues they are seeing," Thurrot writes.
"And this does appear to be a partial fix: There's no hint that any of this will fix the single biggest issue, which is related to the new power management states that come from Skylake," he continued.
The power management issue means the Surface loses a lot of battery during sleep, when it should lose none.
Other Surface users took to Twitter to complain that the software update did not fix many of the issues they have with the Surface.
SP4 firmware update doesnt fix sleep issue :/ pic.twitter.com/BgC3BwW7EC- Brad Sams (@bdsams) January 28, 2016
So after installing last nights firmware for the SP4, my Surface dropped 6% in sleep mode over the last six hours. Would you say it's fixed?- Zac Bowden (@ZacB_) January 28, 2016