I rented a Tesla Model 3 on the car-sharing app Turo with almost no human interaction - and it was clear why the app is great for millennials
The first thing you do on Turo is specify where and when you want to rent a car.
Then, you're shown a list of available vehicles.
You can sort by price, brand, color, and size, among other characteristics.
Once you select a vehicle, you can look at photos, features, and reviews from previous renters.
Then you choose your preferred level of insurance and make your reservation.
Right after I made my reservation, I received a message from the Model 3's owner with instructions about where and how to pick up the vehicle.
My rental involved a remote handoff, which meant I never met the owner in person.
Before beginning the rental process, I had been slightly worried about coordinating the pickup and dropoff processes. My apartment was about an hour away from the pickup point via public transit, so the ability to do a remote handoff meant I didn't have to worry about keeping the owner waiting.
To unlock the car, I first had to take and upload a number of interior and exterior photos to document its condition.
Then I called the car's owner, who unlocked it remotely.
When it came time to return the car, I followed a similar procedure.
I drove it back to the garage where I picked it up.
Then I took photos of the interior, exterior, and battery level before plugging it in to one of the Tesla Supercharger stalls in the garage.
I was able to lock the Model 3 by pressing a button on the touchscreen and leaving the key in the car.
Later that day, I was charged about $20 for the electricity I used when charging the Model 3.
Overall, I was happy with my experience using Turo.
I had no problems navigating the app, picking up and returning the car, or communicating with the car's owner. I'd definitely consider using Turo again.
- Read more:
- I used one of Tesla's Supercharger stations for the first time, and it solved the biggest problem I had when driving the Chevy Bolt and Nissan Leaf
- Consumer Reports slammed Tesla's controversial Smart Summon feature, saying it sometimes acted like a drunk driver
- I visited a Tesla store and a Mercedes-Benz dealership — these were the most striking differences between them
- I drove the Tesla Model 3 and one of its biggest rivals, the Chevy Bolt — and the winner was clear
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