Now pay on delivery when you book tatkal tickets

Uncertainly over online train tickets seem to have hit a dead end. IRCTC has just announced that you can opt for Pay on Delivery for your tatkal train tickets just like your online shopping.

IRCTC users will be able to pay for tickets via cash or a debit or credit card by opting to have tickets delivered at their doorstep. The service, which was available for general reservations up till now, will be a game changer for Tatkal bookings as it will allow users to book tickets with just two clicks. IRCTC has collaborated with Anduril Technologies Pvt Ltd for the doorstep delivery process. Anduril Technologies provides pay-on-delivery service to 4000+ pincodes across India. In case of refusal or cancellation before delivery, the customer will be liable to pay the cancellation and delivery charges., failing which may attract deactivation of user’s account and strict action as per law.

IRCTC processes 130,000 Tatkal transactions daily, and a majority of these tickets are booked within minutes of Tatkal quota being opened for booking. Until now, users had to pay first via the standard online payment gateways before the IRCTC portal confirmed their ticket; a process that introduced a delay of several precious seconds and often led to users not able to book a confirmed ticket. The ‘pay on delivery’ feature completely circumvents the use of a payment gateway and will help users make the bookings in just a few seconds; greatly increasing their chance of booking a confirmed ticket under the Tatkal quota.

So what’s the procedure to get tatkal tickets at doorstep?
The customers need to first register with irctc.payondelivery.co.in in order to avail the ‘pay on delivery’ option. They need to tender either Adhaar or PAN details at the time of registration.

While booking the ticket on IRCTC portal, the user then needs to choose the ‘pay-on-delivery’ option.

The digital delivery happens instantly via SMS / Email. The collection happens within 24 Hrs of the booking

The customer can also pay online through a payment link that will be sent to them at time of booking.

Pay only for successful transactions

The new IRCTC ‘pay on delivery’ feature eliminates the transaction failures, often the money gets debited and the ticket is not issued on account of multiple reasons. With the Pay-on-delivery option on IRCTC, users will pay only when the tickets are booked.


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