HCL turns one of its offices in Noida into a Coronavirus control room

HCL Technologies turns one of their offices into an Intergrated Corona Control Room to answer queries that people have around Covid-19NoidaAuthority/Twitter

  • HCL Technologies turned one of its offices in Noida into an Integrated Corona Control Room.
  • People can call into the control centre with any queries they have about Coronavirus on the toll free number, 1800-491-2211.
  • The control room will also be used to monitor patients under home quarantine.
HCL Technologies has turned one of its offices in Noida’s Gautam Buddh Nagar into an Integrated Corona Control Room to help address people’s questions on Coronavirus and monitor the spread of the infection. According to the company, it took them less than 72 hours to set it up.



The goals of the control room are multifaceted. People can call in by dialing the toll free number, 1800-491-2211. The company will then screen the incoming calls and questions, before deciding which ones should be forwarded to doctors. All the doctors on call have been appointed by the government. If anyone calls in reporting symptoms or thinking that they have Coronavirus, the doctors will recommend what steps should be taken next.
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The control room will also be used to monitor the cases being reported. The attendants will follow up on any unconfirmed, suspected, and foreign return cases.

In addition, the control room will use mobile tracking to monitor individuals who are under home quarantine in order to ensure that they abide by the regulations.

However, the IT giant isn’t going at it alone. It has Noida’s administration, police, and health to help as well as the authorities from Greater Noida.
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“This center will play a critical part in our response to the pandemic and also help us safeguard our citizens,” said the district magistrate, Suhas LY.

In March, an employee of HCL Technologies was one of the first to test positive for Covid-19. Currently, 75% of the company’s India-based employees are working from home. The IT giant does not expect the impact of Coronavirus to have a “significant” bearing on its business.

“Our exposure to the more impacted verticals are not significant. Booking during this quarter has largely been on track as a significant part of closures happened in January,” HCL Technologies said in a statement.
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(With inputs from PTI)

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