Reliance Jio nearing 100 million subscribers mark in just six months; will it be good news for customers too?
Reliance Jio had last year said that it had grown faster than any other telecom operator or startup in the world, including the likes of Facebook, WhatsApp, and
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Growing at such a fast pace will also mean that Jio will continue to have issues on the voice calls front with incumbent telecom operators apart from data speed concerns raised by Jio users. Ever since Jio launched its commercial services in September last year, there has been a massive infighting in the telecom industry with regard to Jio free services. Incumbent players like Airtel,
This fight is at its peak as Jio recently claimed that Airtel is trying to delay the process of allocating PoIs by bringing up payment related issues. Jio recently said in a media statement, “Over 2.6 crore NLD calls are still failing daily amounting to 53.4% call failure (as on 31-Jan-2017) as against TRAI norm of 0.5%.”
It means that adding more customers without addressing the PoI issue will mean more service issues for Jio customers. While the telecom regulator has shown the green flag to Jio for its free trial offer but Jio will still need support of the incumbent operators to provide seamless voice services to its customers.