A mask-less Trader Joe's customer in Texas had a meltdown after being denied entry - and it reveals how states' new rules endanger workers
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Grace Kay
Mar 8, 2021, 23:52 IST
Shoppers wear face masks while practicing social distancing at Trader Joe's in Emeryville, California, in April.Shannon Stapleton/Reuters
A Trader Joe's shopper in Texas forced his way into the store without a mask.
Texas lifted its mask mandate, but stores can impose their own policies.
Workers have already seen a backlash as some customers refuse to accept store policies on masks.
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A Trader Joe's customer accused the grocer of violating Texas state law, after employees denied the man entry without a mask.
The situation highlights how the state's new rules have put many frontline workers in a vulnerable position, as they are forced to impose corporate rules without the support of the government.
In Texas, there have been more than 2.6 million confirmed COVID-19 cases, with more than 45,000 deaths, data from John Hopkins University showed.
In a video of the Trader Joe's incident posted on Instagram, the mask-less shopper pushed past greeters at the door who offered to give him a disposable mask and refused to let him enter without a face covering.
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The man said he was disappointed in the grocer's decision to maintain a mask requirement in the store and said he should be allowed entry without a mask due to an undisclosed disability. The store's employees - located near McKinney, Texas - told the man they would allow him in without a mask if he put masks on his two children, but then he pushed past the workers.
A post shared by Karen (@crazykarens2)
"I don't get this anywhere I go in Texas," the man said in the video. "You're violating the law. You're harassing me and discriminating against me because of my disability … I have a civil right to shop in places that are open to the public."
Workers then confronted the man as he made his way through the store with his kids, speaking out against Trader Joe's.
The Instagram post, which dubbed the man a "male Karen," received primarily negative comments.
"Businesses have a right to enforce a mask policy, even without the government," user @stefanootchka wrote. "Haven't these people ever heard of nightclubs that require you to wear belts, ties and blazers? Have they ever heard of no shirt, no shoes, no service?"
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Customers have revolted against mask mandates in stores and restaurants across the state
After Texas and other states loosened restrictions, customers have become increasingly resistant to wearing masks, signaling that mask enforcement may get more difficult for retail employees.
"It was just horrific," co-owner Monica Richards told The Washington Post. "People don't understand unless you're in our business what it felt like, how hard it was to go through everything we went through during COVID. For people to be negative toward us for trying to remain safe, so that this doesn't continue to happen, just makes zero sense to us."
The employee, Ben Bonnema, was rehired within the month, after his letter to the CEO went viral on Twitter.
"We put our lives on the line everyday by showing up to work," Bonnema wrote. "Please, show up for us by adopting these policies."
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