Samsung's Galaxy Fold is expected to launch on September 27 in the US

Hollis Johnson/Business Insider

• Samsung is expected to release its delayed Galaxy Fold on September 27, according to a customer who has preordered the device.
• Samsung said in July that it would release the Galaxy Fold in September, but has not announced a specific date yet. Gadget leaker Evan Blass first reported the September 27 launch date.
• Samsung originally planned to release the Galaxy Fold in April, but delayed the phone's launch after a small number of reviewers said their device had broken after two days of use.
• Visit Business Insider's homepage for more stories.

Samsung's nearly $2,000 Galaxy Fold is currently expected to be released in the United States on September 27, according to a customer who pre-ordered the device.

A Samsung customer support representative referred to September 27 as the expected release date in a recent conversation with the customer, as shown in chat logs viewed by Business Insider.

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Samsung did not immediately respond to Business Insider's request for comment regarding the Galaxy Fold's US launch date.

Samsung said in July that it will be releasing the Galaxy Fold in September, but it did not announce a specific release date. Evan Blass, who is known for leaking reliable information about upcoming tech product launches, first published on Twitter that the Galaxy Fold would be released on September 27. The company is expected to release the Galaxy Fold in South Korea as early as September 6, as Korean news outlet Yonhap News Agency recently reported.

Samsung unveiled the Galaxy Fold back in February to much fanfare alongside the Galaxy S10 just ahead of the Mobile World Congress conference. But the company quickly pushed back the phone's initial launch date of April 26 after a small number of reviewers reported that the screens on their devices had broke after just about two days of use.

Read more: Google's brand-new Android 10 update just launched this week, but the company is already thinking about what's next for Android 11

Samsung remained silent on its new launch plans for the Fold until July, when it said the phone would debut in September after making a number of improvements to the phone's durability.

The company said it extended the protective layer of the screen beyond the phone's bezel to make it more clear that it shouldn't be tampered with. Some of the reviewers that experienced issues with the device in April had accidentally removed this protective layer after mistaking it for a disposable screen protector. Samsung also added additional reinforcements to make sure debris does not make its way inside the phone.

The launch comes as rival Huawei is also gearing up to release its first foldable phone, the Mate X, which it unveiled shortly after the Galaxy Fold earlier this year. Huawei - the Chinese tech giant that was recently blacklisted from working with companies in the United States - is also facing delays. The Mate X was originally expected to be released over the summer, but a recent report from Tech Radar suggests it may not debut until later this fall.