McDonald's will now take orders via WhatsApp in Delhi NCR

• Fast-food giant McDonald’s is ramping up its online delivery efforts in India.
• Customers in Delhi can now place an order through WhatsApp.
• McDonald’s called it an extension of its 100% contactless ordering service.

Fast-food giant McDonald’s is ramping up its online delivery efforts in India. The North and East division of McDonald’s in India will now take orders via Whatsapp. However, the service is initially limited to Delhi only.

“This is a part of McDonald’s initiative of providing more convenience to its customers, an extension of 100% contactless ordering service enabling customers to access the menu by simply scanning the QR code available at McDonald’s restaurants and select contactless takeaway or dining-in service, as per their convenience,” said the company’s statement.

Here’s how you can place an order

• Send a message with the text ‘Hi’ to 9953916666.
  
• A link to the menu will appear.
  
• Select the food items for the order and then feed in your details – WhatsApp number and delivery address.
  
• Once order is confirmed, an invoice will be sent to the customers’ WhatsApp number with the details.
  

With the coronavirus pandemic, food outlets have been working to boost their online delivery. This as footfalls at restaurants continue to be lower than usual.

A recent survey by YouGov showed that even while Zomato and Swiggy led the online delivery race, a rising number of orders now come from apps of QSRs. “Even though a majority prefer to order through a third-party app, many people (35%) choose to place their order directly through a restaurant’s mobile app or online through its website (26%),” said the survey.

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