How to contact Discord and submit a help or support request as a user or developer
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Ron Lyons, Jr.
Apr 10, 2021, 04:49 IST
There are several ways you can contact Discord support.gorodenkoff/Getty Images
You can contact Discord support directly using their online forms for users and developers, via Twitter, or by reaching them via email at support@discordapp.com.
Developers can contact Discord with a specific issue using the Game Dev "Submit a request" feature.
If you want a quicker resolution, you can try to use Discord's FAQ help center or community forums to get general support or help from fellow Discord users.
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Discord - the popular group-chatting platform initially designed for gamers - offers users a way to communicate, play games, stream, listen to music, and more.
With so many users and so many ways to use it, you're likely to encounter problems on the platform. Regardless of the issue - whether it's audio and video functionality, your Nitro subscription, or integrating Discord with a game console - contacting the support team is easy.
You can contact Discord for help and support issues through email at support@discordapp.com, via Twitter, or through various means within their help department.
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How to contact Discord support through a request form
Submitting a request to Discord can help you with several issues. These include bots used in servers, language translations, payments and billing, refunds, and bugs.
You should first try emailing Discord at support@discordapp.com before submitting a request form.
Click on the dropdown menu and select the option from the list that best fits your issue.
Enter your email address, a subject line, and your message.
If the form has another dropdown menu, further specify the issue you're contacting Discord about.
Now click Submit.
How to contact Discord support via Twitter
Contacting Discord over Twitter will put you in touch with a Discord representative, who will either direct you to an appropriate help page or move your conversations to a DM, where they can provide more detailed assistance.
Click the Tweet button and type your issue in the box.
Click Tweet.
How to contact Discord developer support
Like Discord users, developers are allowed to send support requests. Their request form is a little broader, and the help center isn't as large, but you can still get answers and related assistance.
First, go to the game developers' submission request form. Then provide a description of the problem, how the bug is affecting your program's function, what the program is intended to do without the bug, and what the outcome is of the program with the bug.
You must also include the operating system you're using and the platform that it's used on.
How to use Discord's help center to resolve an issue
The help center provides general FAQs for answering questions to users who are unfamiliar with the Discord platform and its features.
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From the categories available on the help center, select the one closely related to your issue.
Select the most relevant issue from the list of subcategories.
Review the relevant article, which provides a visual explanation and step-by-step guide for fixing your problem.
How to use Discord's community forums to resolve an issue
Discord's forum section allows users to ask specific questions and get crowd-sourced help from the larger Discord community.
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