Apple was hit with temporary outages in several online services and at retail locations

Apple was hit with temporary outages in several online services and at retail locations
An Apple staff member inside an Apple Store on September 24, 2021 in Sydney, Australia.Photo by James D. Morgan/Getty Images
  • Apple experienced outages in various services Monday, Bloomberg and CNBC reported.
  • The company's website showed several services were out, retail stores apparently had problems.

Apple services including iMessage, App Store, and Maps experienced outages on Monday, according to reports by Bloomberg and CNBC, but the issues appear to have been resolved, according to the company's site.

The reports began around noon EDT, Bloomberg said, citing outage tracker Downdetector. The site shows that a couple thousand people reported outages with iMessage, for example, on Monday afternoon.

Apple's retail stores also apparently experienced issues. One user Tweeted that an Apple store was conducting transactions on paper because the "store systems are down."

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Earlier Monday, the company's outage site showed 14 current outages and said that 12 were "resolved." As of 2 pm EDT, the App Store, for example, was seeing an "intermittent" outage with some users, the site said.

But by 4pm EDT, all of the services were labeled as working or "resolved outage."


Bloomberg reported that Apple told its employees the issue was from, "domain name system, or DNS, problems." DNS is "the phonebook of the Internet," wrote.

The company did not immediately respond to requests for comment.