How to factory reset your Chromebook computer, if you're selling it or a restart didn't solve your problem

Konstantin Savusia/ShutterstockIf a simple restart doesn't fix an issue you're having with your Chromebook, you may have to do a factory reset.You can complete a factory reset on your Chromebook in a few simple steps.A factory reset is a pretty drastic step, but sometimes that's necessary to get your computer working properly, or to protect your data if you plan on selling your computer.Keep in mind that a factory reset will wipe out all of the information stored on your hard drive, including files and apps. So it's always a good idea to back up your data beforehand, if possible.Visit Business Insider's homepage for more stories.A factory reset can be a useful way to get your Chromebook back to a more functional state if something went wrong, like your profile or settings are messed up and a restart didn't fix the problem, or for providing security if you plan on selling your computer. Sometimes, you might even see a message telling you to reset your Chromebook. Here's what you'll need to do to get it done:Check out the products mentioned in this article:ASUS Flip 14-inch Chromebook (From $569.99 at Best Buy)How to factory reset a Chromebook computerBefore you get started, be aware that a factory reset will erase all of the information on your hard drive. That includes settings and apps as well as files.So to make sure a factory reset is the right move, try restarting your computer, turning off your extensions, and resetting the hardware before moving on to a full factory reset. Backing up your data is also a good idea, if possible, before moving forward. If you're still having issues after troubleshooting, here's how to do a factory reset:1. Sign out of your account by clicking open the menu in the bottom-right corner of the screen and clicking Sign Out.Devon Delfino/Business InsiderClick the Sign out button.2. Press Ctrl Alt Shift and R on your keyboard, and then select Restart - a box will appear on the screen.3. Select Powerwash and then Continue.4. Follow the prompts and sign back into your account, then follow the on-screen instructions to set up your Chromebook again.Related coverage from How To Do Everything: Tech:How to screenshot on a Chromebook in 2 different waysHow to right-click on a Chromebook in 2 simple waysHow to find stored Wi-Fi passwords on your Windows 10 computer, to update your password or add another deviceHow to convert a JPG file to a PDF on a Windows 10 computer using the default Photos appGet the latest Google stock price here. NOW WATCH: 8 weird robots NASA wants to send to space function receiveMessage(event){ console.log(event.data.fullscreen); Android.fullscreen(event.data.fullscreen); }window.addEventListener(message, receiveMessage, false);