The new IRS website for checking the status of your stimulus relief payment is struggling to keep up with demand and experiencing issues

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The new IRS website for checking the status of your stimulus relief payment is struggling to keep up with demand and experiencing issues
FILe - In this April 2, 2020, file photo, President Donald Trump and Jovita Carranza, administrator of the Small Business Administration, listen as Treasury Secretary Steven Mnuchin speaks about the coronavirus in the James Brady Press Briefing Room of the White House in Washington. Hundreds of cities and counties grappling with the economic fallout caused by the pandemic might receive little, if any, of the emergency funding allotted for state and local governments in the Dollar 2.2 trillion coronavirus stimulus package. (AP Photo/Alex Brandon, File)

Associated Press

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President Donald Trump and Jovita Carranza, administrator of the Small Business Administration, listen as Treasury Secretary Steven Mnuchin speaks about the coronavirus in the James Brady Press Briefing Room of the White House in Washington. Hundreds of cities and counties grappling with the economic fallout caused by the pandemic might receive little, if any, of the emergency funding allotted for state and local governments in the $2.2 trillion coronavirus stimulus package.

  • An IRS website for Americans to check the status of their $1,200 coronavirus stimulus payments launched Wednesday.
  • However, the site appeared to experience issues as people began to check the status of their checks.
  • Some users reported slow load times while others said their status wasn't available despite paying taxes in recent years.
  • Visit Business Insider's homepage for more stories.

The Internal Revenue Service's website built for Americans to check the status of their $1,200 coronavirus relief payments appeared to struggle to keep up on its first day of operation Wednesday.

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"Due to high demand, you may have to wait longer than usual to access this site," the agency's website said."We appreciate your patience."

On Twitter, users lambasted the site, and some said they were not able to access the site whatsoever.

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Down Dectector, a website that tracks website outages, reported no problems with IRS.gov. Business Insider was eventually able to access the site after a significant amount of waiting.

Other people who were able to load the website and input their information said that their payment status was not available, despite paying federal taxes in recent years. The program is supposed to use the latest tax year information available. For example, the agency will use information on file from 2018, if someone has not filed their 2019 taxes yet.

"No additional action is needed by taxpayers who have already filed their tax returns this year for 2019. The IRS will use this information to calculate the payment amount," the agency's frequently asked questions page says. No action is required for those who filed a 2018 return, either.

For people who don't normally file tax returns, the IRS has a form available for people to provide their payment information.

Do you have a personal experience with the coronavirus you'd like to share? Or a tip on how your town or community is handling the pandemic? Please email covidtips@businessinsider.com and tell us your story.

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