The New Apple Controversy: People Hate The Shift Key On The iPhone's Keyboard

Apple updated iOS, the operating system that powers iPhones and iPads.

For the most part, it's a great update. The fingerprint scanner on the iPhone 5S is improved, bug crashes are less frequent, and the animation of opening an app is zippier.

There is, however, one problem. It's really hard to figure out when you have the shift key on or off with the keyboard.

To illustrate the problem, take a look at the following and guess when the shift key is on and when it is off:

If you need help the one on the left is with shift on and the one on the right is with out it on.

This might seem trivial, and that's only because it is.

But, for Apple which prides itself on design and intuitive user interfaces, it's a bit of an embarrassment.

People are really freaking out about it on Twitter:

If you can't figure out how to make a shift key on a virtual keyboard make sense, we can't fucking help you, Apple.

- Ryan Freitas (@ryanchris) March 13, 2014

Hey, #apple is my shift key on or off? Who knows, right? Fire your usability guy… If you have one. pic.twitter.com/tu16e3RUNL

- Pedro Couto e Santos (@pedrocs) March 13, 2014

Despite all the hardware talent, the damn shift key has successfully bumfuzzled Apple's designers.

- Ronald Ip (@iphoting) March 13, 2014

The shift key in iOS 7.1 ticks me off to no end. Somebody needs to get fired for this. Pick a color and stay with it, Apple.

- Dominic Rossi (@cablexity) March 13, 2014

This GD botched shift key "@garrettn: Why does Apple iOS suck at keyboards? http://t.co/4DXgj7xULe"

- Mark Barilla (@mbarilla) March 13, 2014

Since Apple made the shift key impossible to decipher in the iOS 7.1 update, here's an article explaining it http://t.co/YHZRMO9UEr

- Frank Jonen (@frankjonen) March 13, 2014

Who the hell decided that inverting the colours on the shift key was a good idea? #iOS7point1 #apple

- Andy Stevenson (@producerandyuk) March 12, 2014

I can only assume the shift key is a running joke in Apple, given that they broke it, fixed it and then re-broke it again.

- James Kelleher (@etienneshrdlu) March 12, 2014

Dear Apple: Fix the stupid iOS shift key you jerkasses.

- John Anthony (@chocobohomo) March 12, 2014