This app helps you in getting touch with customer care of any company

We all have been through times when we just wanted to file complains at the customer care but just couldn’t because of the irritating number pressing and listening to the computerised voice to get to the customer. For such time, an app named Aino- India’s first unified voice-driven platform today launched a helpdesk application, is the app we all need.

The application enables efficient customer query resolution and facilities better brand interactions with multiple service providers through a single platform. It also helps brands in decreasing their call abandonment rates, reducing Average Handling Time (AHT) by a minimum of 40 seconds, and saving up to 10% on customer service budget.

The platform will be looking to add more features such as recharge, bill payment, bill details, plan upgrade/change, and complaint registration in order to enable better brand-customer interactions and efficient and effective customer query resolutions.

The app is available on both Android and iOS platform.