This is how Flipkart is ensuring safety of their delivery boys



To ensure greater safety for their Field Executives, Flipkart today launched Project Nanjunda, a unique SOS button in the Field Executive’s Mobile app.

The Nanjunda Button brings a new set of enhanced safety standards for Flipkart’s field workforce and will enable Field Executives to raise an alarm in the event of an emergency.

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The Flipkart delivery boys do around 100 deliveries/ day in a city which means that their safety is imperative to their productivity.

The project has been named after the deceased field executive, Nanjunda Swamy, who passed away under tragic circumstances in Bangalore, last month.

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“Following the demise of Nanjunda Swamy, our teams have worked relentlessly to deliver this feature in less than a month – in order to ensure our field staff is safe while on their delivery trips,” said Nitin Seth, Chief Operating Officer, Flipkart.

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How does it work

In an emergency, a Field Executive can trigger an SOS by pressing the Nanjunda button, which sends SMS and Email notifications alerting the hub-in-charge and nearest Field Executives. To operate this feature, only mobile network connectivity is required, and not mobile data connectivity, thus making it effective in virtually any place within India. Additionally, all Field Executive's phone numbers and locations are provided to all three parties to be able to resolve the situation and/or for help to converge at the location.
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