You Searched For "Customer Experience" and got 15 results
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4 mins read
How brands are reimagining customer experience in a digital-first economy
With technology at the forefront, the world has been changing faster than ever. The COVID-19 pandem…
3 mins read
Optimizing customer experiences to build loyalty in a contactless retail world
How retailers can succeed in the new normal
3 mins read
This is how you can innovate by design thinking and deliver best customer experience
The business landscape has changed considerably in the last few years. From being product-centric o…
Customer experiences need everything and Adobe is everything leader
Customer experiences need everything and Adobe is everything leader
1 min read
Short of loyal customers? Here are a few ways to improve your customer service
What is the most important thing you can do to improve relationships with your customers? The appro…
3 mins read
AI-driven customer sentiment analysis can help CMOs
AI-driven customer sentiment analysis is not only about analyzing customer reviews and feedb…
3 mins read
The ABC of engaging with customers
Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do
5 mins read
The digital economy will thrive on customer connections and empowerment, says Adobe India's Nitin Singhal
Reflecting on the transformational time that the last year has been, we’ve all experienced the…
2 mins read
How to put the 'experience' back in the customer experience
According to a study by Cognizant's Center for the Future of Work and market-research firm Oxford E…
Sponsor Post
5 mins read
Ensuring personalisation in a cookieless world
The internet is decades old, but many of its fundamental aspects remain the same. It's a collection…
1 min read
MakeMyTrip experimenting with ChatGPT to boost customer experiences
Global travel service provider MakeMyTrip is experimenting with artificial intelligence (AI) chatbo…
4 mins read
Face mask is one of our best performing categories today: Bharath Sastry, CEO of Vistaprint India
Vistaprint is an online player for customized products in India.
1 min read
How to design the perfect retail customer experience
Today's consumers demand custom experiences as part of their everyday lives - especially when shopp…
Sponsor Post
4 mins read
Going Mobile Has To Be A Transformation, Not An Experiment
Capgemeni Consulting Global Practice Manager Didier Bonnet gave us a great example of the differenc…
Max Nisen
1 min read
6 ways mobile can transform the customer experience
Adobe's latest audio white paper, above, covers six smart strategies for reinventing the customer e…