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Air France-KLM says people avoided Paris during the Olympic Games — and that was bad news for the airline group

Air France-KLM posted disappointing earnings and attributed the decline to reduced travel to and fr…

Pete Syme   


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Europe's busiest airport reported a record-breaking summer, boosted by Americans flying in to watch Taylor Swift and the Olympics

Thousands of American tourists flew to Europe over the summer in a phenomenon dubbed "tour tourism"…

Polly Thompson   


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2 mins read

Elon Musk joined a video call at 38,000 feet to show off Qatar Airways' new Starlink WiFi

Qatar Airways is rolling out Starlink internet for free to customers on some planes. Speeds can be …

Pete Syme   


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An airport sick of cars clogging its drop-off zone imposed a 3-minute cap on hugs

Dan de Bono, the CEO of Dunedin Airport in New Zealand, said that some travelers had previously use…

Hannah Abraham   


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3 mins read

I left London for a little town in Latvia. It lacks certain luxuries, but it's a safer, easier place to raise a kid.

When Vitor Urbano and his girlfriend found out they were expecting, they knew it was time to get ou…

Ashley Couto   


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1 min read

A flight was diverted after a mouse jumped out of a meal tray and ran away

A Scandinavian Airlines flight to Malaga landed in Copenhagen after a rodent jumped out of a passen…

Nora Redmond   


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Europe's biggest airline boss is calling for the resignation of a top air traffic controller over flight chaos in London

Over 500 flights were delayed in London due to bad weather and ATC staff shortages, prompting the R…

Pete Syme   


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3 mins read

United executive explains why the airline hasn't bought Boeing's newest widebody plane

United Airlines SVP of global network planning and alliances, Patrick Quayle, said a smaller widebo…

Taylor Rains   


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A woman died after getting trapped in a baggage carousel at Chicago O'Hare Airport

Surveillance footage of showed the unnamed woman entering "an unoccupied restricted area at 2:27 a.…

Mikhaila Friel   


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3 mins read

I took my daughters from London to Dallas. They were blown away by the houses, malls, and even the soda cups.

When we visited my sister in Texas, my daughters were surprised by how big everything was. From the…

Nadia Ali   


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3 mins read

I use a wheelchair and dread flying. Pets are treated better on planes than disabled people.

TV host Sophie Morgan told Business Insider flying is often a horrific experience for passengers wi…

Tom Carter   


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1 min read

An Airbus A380 flying to London turned back when the powerful scent of laundry detergent made people feel sick and dizzy

"Upon inspection, it was discovered that the smell came from five pallets of fresh-scented laundry …

Pete Syme   


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2 mins read

A passenger who slipped on a puddle of liquor at the airport could get millions for his injuries

A businessman is seeking $6.4 million in damages after he slipped in a puddle of Baileys and hit hi…

Mia Jankowicz   


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2 mins read

Airlines sometimes turn their planes around and fly thousands of miles home when they have problems. Here's why.

British Airways often chooses to send flights back to London where its easier to reroute passengers…

Pete Syme   


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1 min read

A British Airways flight to nowhere went across the Atlantic before turning back and flying 2,300 miles home after a technical issue

Fixing issues is usually easier and cheaper for airlines at home airports, as passengers trying to …

Pete Syme   


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2 mins read

Singapore Airlines has offered $10,000 to passengers who got hurt when their flight hit severe turbulence

Flight SQ321 from London to Singapore was hit by one of the worst instances of turbulence in recent…

Aditi Bharade   


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1 min read

There were 71,000 noise complaints about Europe's busiest airport in 2023. Over 60,000 came from the same 10 people.

London Heathrow Airport said that just 0.5% of complainants were responsible for 85% of complaints …

Pete Syme   


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1 min read

London has a new airport train that's even more expensive than the Heathrow Express per mile

The Luton DART, which finally connects Luton airport, just north of London, to its railway station …

Stephanie Stacey   


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1 min read

People are cheating the system in airports and using wheelchair assistance when they don't need to, Frontier CEO says

"There is massive, rampant abuse," Barry Biffle said, adding that on some flights 20 people ask for…

Pete Syme   


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2 mins read

A passenger died, and 30 more were injured, after severe turbulence on a flight from London to Singapore

Flight SQ321 from London to Singapore had to divert to Thailand after encountering severe turbulenc…

Pete Syme