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You Searched For "Loyalty Programs" and got 20 results


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5 mins read

Loyalty at work no longer pays — and it's employers who are to blame

The initial social contract that created loyalty was broken by the employers, not employees.

Steven Piluso   


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10 mins read

How loyalty died in the American workplace

Why work feels so broken right now — and how it can be repaired

Aki Ito   


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3 mins read

Fast-food diners are using loyalty apps to get deals on cheap — or free — food as prices soar

Fast-food loyalty apps are key to getting deals on cheap or free food as inflation raises prices. O…

Grace Dean   


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1 min read

JetBlue is introducing a new loyalty program for members to earn perks like free alcoholic drinks and early boarding

JetBlue is expanding its TrueBlue loyalty program allowing members to select perks as they earn poi…

Sawdah Bhaimiya   


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7 mins read

Taylor Rains   


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4 mins read

A small, specialty water brand created a customer loyalty program to thank consumers, and it led to a 90% repurchase rate

Customer loyalty programs incentivize customers to engage with and support their favorite brands, a…

Erica Sweeney   


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2 mins read

A new bill in Congress is going to 'kill' card rewards programs, says United CEO

"This would kill rewards programs," Kirby said in an earnings call. "It would not exist anymore."

Matthew Loh   


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3 mins read

An online community of Dunkin' lovers is being torn apart as drama surrounding their new loyalty program blows up on social media

Dunkin' introduced changes to its loyalty program last week, leading to heated debate among fans on…

Michele Theil   


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2 mins read

Delta flyers slam SkyMiles program overhaul: 'The biggest middle finger yet'

Delta's recent loyalty program changes are so contentious that some frequent flyers say they're swi…

Hannah Towey   


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1 min read

Popeyes is rolling out its first loyalty program and giving out apple pies when you sign up. Here's how to get yours.

Under the new Popeyes Rewards loyalty program, spending $20 gives you enough points for a free port…

Grace Dean,Mary Hanbury   


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2 mins read

Delta just dramatically overhauled its SkyMiles program. You aren't going to like it.

Delta SkyMiles members can now only earn the elite Medallion status through cash spent rather than …

Lloyd Lee   


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2 mins read

A new bill in Congress could wipe out the credit card rewards programs Americans rely on for their vacations, Southwest says

Southwest blasted the Credit Card Competition Act, saying it would "undermine, if not completely en…

Matthew Loh   


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4 mins read

Chipotle CEO Brian Niccol shares his playbook for leading the chain to $2.8 billion in digital sales in just three years

Brian Niccol left Taco Bell in 2018 to become CEO of Chipotle, a brand that was 'invisible' to its …

Nancy Luna   


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1 min read

Kohl's just launched a new rewards program that's all about earning Kohl's Cash. Here's what's changing for members.

Kohl's has a new rewards program, and it's focused on earning Kohl's Cash. The company said loyalty…

Madeline Stone   


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4 mins read

4 ways in which brands can improve their loyalty programs: KPMG

KPMG International’s The Truth about Customer Loyalty report reveals that only 37% of respondents g…

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2 mins read

Starbucks is poised to surge 21% as its loyalty program drives further growth and fends off fast-growing competition, BofA says

"Starbucks Rewards has been a decade long tailwind, expanding Starbucks reach to new customers and …

Matthew Fox   


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4 mins read

Why Myntra is betting big on video content and its loyalty program for its next phase of growth

We caught up with Harish Narayanan, Head of Marketing, Myntra, to understand what role will content…

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1 min read

18 retailers with the best loyalty programs

"Today's most successful customer-loyalty programs are engaging and retaining customers by building…

Sharon Feiereisen,Sharon Feiereisen