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Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says
Starbucks' long customer wait times at one store are due to too few employees on the job, one worke…
Alex Bitter
6 leadership lessons from Brian Niccol, the new Starbucks CEO who revived Chipotle
New Starbucks CEO Brian Niccol tracks trends on TikTok and Snapchat, welcomes fresh ideas and feedb…
Theron Mohamed
China is Starbucks' 2nd biggest market, but sales are slumping. Here's why.
China is Starbucks' second-biggest market but analysts question how well its format and prices work…
Grace Dean
Fast food has a Gen Z problem
Gen Z diners were less likely than other generations to say that fast-food restaurants were a good …
Alex Bitter
Pumpkin Spice Latte season is coming earlier than ever. Starbucks could use the jolt.
The PSL debuted in early September back in 2015, though its release has come earlier and earlier. N…
Geoff Weiss
Starbucks' new CEO will have the use of a private jet from California to Seattle every week to meet its RTO rules
Starbucks requires employees to be in the office three days a week, and it seems Brian Niccol will …
Nora Redmond
McDonald's and Burger King's meal deals aren't changing fast food's pricey reputation
Diners' perception of fast food's good value has stayed the same despite offers like McDonald's $5 …
Alex Bitter
These graphs show how much people have cut back on visiting Starbucks — a key driver of its sudden management shake-up
Comparable sales are down in Starbucks' two biggest markets: the US and China. Analysts say it need…
Grace Dean
Starbucks' new CEO can work from California, and he's set to make more than the last CEO
Brian Niccol will out-earn Starbucks' last CEO, who is leaving after less than two years on the job.
Lian Kit Wee
5 Starbucks baristas highlight what they want the new CEO to do
The baristas would like to see tech updates, better compensation, and menu standardization, among o…
Aditi Bharade,Shubhangi Goel,…
Starbucks' new CEO has a chance to remake the coffee chain. Analysts say he could overhaul the menu — and more
Chipotle's Brian Niccol could make big changes as Starbucks' CEO, from how the chain attracts young…
Alex Bitter
Chipotle says California customers will soon be paying more for their burritos
Chipotle's CFO said the chain needed to make "significant" price increases to make up for Californi…
Grace Dean
Starbucks' turnaround relies on an executive who is no stranger to orchestrating comebacks
As businesses complain about consumers cutting back, one of the biggest chains in the world is doin…
Dan DeFrancesco
Howard Schultz is looming in the background of Starbucks' latest CEO transition
Schulz, who had three stints as CEO, has publicly and privately griped about the company in recent …
Lian Kit Wee
Starbucks has a new CEO — and I have a few suggestions as a former barista
Starbucks can get better. The menu baffles me, the drinks are hard to order, and it needs to drop t…
Katie Notopoulos
What went disastrously wrong in Laxman Narasimhan's 17 months as CEO of Starbucks
Starbucks CEO Laxman Narasimhan is out after 17 months in the role. His leadership was hit by falli…
Grace Dean
What a dietitian who avoids ultra-processed foods would order at Chipotle
Busy people who rely on fast food joints may worry that they are unwittingly eating ultra-processed…
Kim Schewitz
People in California will soon be paying more for Chipotle, McDonald's, and other fast-food
California's minimum wage for fast-food workers is set to increase to $20 per hour in April, so res…
Ana Altchek
It looks like Chipotle's Boorito Halloween promotion was a disaster again this year
Chipotle offered a $6 entree to customers using the promo code "Boorito" online or in the app on Ha…
Sarah Jackson
Soaring fast food prices encourage Big Mac junkies to cook at home
As fast food prices soar, some diners are turning to independent restaurants, casual dining chains,…