You Searched For "customer retention" and got 20 results
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1 min read
6 ways to achieve 'wow' customer service and create lifelong customers
All humans, including the humans we call "customers," tend to remember what happens to us in our li…
Micah Solomon
4 mins read
4 ways in which brands can improve their loyalty programs: KPMG
KPMG International’s The Truth about Customer Loyalty report reveals that only 37% of respondents g…
3 mins read
Four Quick-fix Solutions To Get Your Lost Online Customers Back
Attend any business seminar with a specific focus on retail e-commerce and you can listen to hour-l…
1 min read
Business Insider Intelligence is hiring a Retention Sales Intern
This internship is a customer service and sales-focused role. Our ideal candidate should feel very …
Nicole Phillips
6 mins read
These are the top 15 emerging jobs in India, according to LinkedIn
India adds 12 million people to its workforce every year. And, as automation makes inroads to the j…
4 mins read
Here's how Dropbox billionaire Drew Houston hacked viral marketing and user retention to launch a $4 billion company
Twelve years ago, success wasn't guaranteed. After being accepted to the famous Silicon Valley acce…
Sherin Shibu
2 mins read
Fast-food chains are trying to convince loyal customers to work for them by offering free food and discounts during the labor shortage
Customers are being targeted as potential staff at chains like Applebee's, which offered free appet…
Grace Dean
3 mins read
ImagineeringTomorrow: Critical re-thinking about the future of work is necessary. Here's why
New business models, machines replacing humans, millennials shaping the new models of engagement…
7 mins read
If you're on the fence about keeping your credit card, ask for a retention offer - you could get bonus points, a statement credit, or an annual fee waiver
Disclosure: This post is brought to you by the Personal Finance Insider team. We occasionally highl…
Holly Johnson
23 mins read
Andreessen Horowitz's podcast: A 23-year-old CEO explains the tricks for successfully attracting Gen Z customers
When it comes to memes and the art of emoji, you're probably doing it wrong, says Tiffany Zhong, wh…
Tiffany Zhong and Connie Chan
4 mins read
The Top 10 risks around Talent Management haunting most Business Leaders in India
The report identifies the top 10 human capital risks faced by Indian businesses: This risk poses th…
5 mins read
6 quirky job perks small business owners are using to attract top talent, from custom $1,200 suits to a gifted Peloton
One CEO gives his staff of 150 people $700 each to use toward a vacation of their choice each year;…
Natalie Zfat
2 mins read
The Los Angeles Sparks signed a 6-figure deal that will give every player her own custom nutrition plan - the first of its kind in the WNBA
The Sparks' deal with Fuel Your Life is the latest in a series of recent efforts from the franchise…
Meredith Cash
1 min read
5 strategic ways to drive new customers to your business without spending a dime
When starting as a new player in any given market, consumer trust - or lack thereof - can make a si…
Imran Tariq
3 mins read
Here's a breakdown of which apps have the best user retention rates
Jessica Smith, a research analyst at BI Intelligence, Business Insider's premium research service, …
Andrew Meola
1 min read
7 times customers turned on the companies they once loved
The goal of successful companies is not only to satisfy the value they promised to their customers …
Steven John
5 mins read
Cybercrimes can cost companies money, customers, and employees. Here's what types of cybersecurity protocols every business needs to keep their data and information safe.
With more employees working from home, companies are more vulnerable than ever to cyberattacks and …
Erica Sweeney
7 mins read
Business Outsourcing in Travel and Tourism: Challenges and Opportunities
The fortunes of the travel industry and BPM companies servicing them are so closely in…
5 mins read
Jersey Mike's apologizes for joking tweets about a customer bringing guns into a sandwich shop as people threaten to boycott the chain
"As most who follow me know, my daughter was a victim of gun violence," tweeted Fred Guttenberg, wh…
Kate Taylor
5 mins read
THE IDENTITY VERIFICATION IN BANKING REPORT: How banks should use new authentication methods to boost conversions and keep their customers loyal
But banks can't afford to prioritize stringent verification at the cost of user experience anymore.…