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2 mins read

The “ultimate Zomato and Swiggy hack” might be opting for COD while placing your order, claim redditors!

A Reddit user suggests that by choosing cash on delivery, your Swiggy and Zomato orders are priorit…

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4 mins read

An AirBnB property almost ruined our Goa staycation, but customer support saved the day with another free accommodation!

Customer service is a massive hassle in most situations, but it quite literally saved our vacation …

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1 min read

Spiritual speaker Jaya Kishori responds to backlash over luxury bag: ‘It’s customised, not leather’

Several users criticised her for using a leather bag despite being a spiritual orator, who preaches…

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3 mins read

'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud

Comedian Kunal Kamra’s criticism of Ola Electric’s service led to a heated Twitter exchange with CE…

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2 mins read

Gold crosses Rs 77,000, experts project that silver could reach Rs 1 lakh this festive season

Gold and Silver prices are on an upward trajectory backed by firm demand, and the steam seems to re…

ANI   


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1 min read

Artificial Intelligence in Customer Support

Artificial Intelligence in Customer Support

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3 mins read

VMware customers are seeing massive late fees since Broadcom acquired the company

VMware's transition to subscription models under Broadcom has led to customer frustration and drive…

Rosalie Chan   


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2 mins read

Duty hike on crude, refined oils to hugely benefit farmers: Official

The government official also said that the decision to remove minimum export price and slashing of …

PTI   


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3 mins read

GE HealthCare is tapping into AI to improve clinical support — an initiative led by the company's first-ever chief AI officer

GE HealthCare's AI initiatives, including AI-powered imaging solutions and strategic partnerships, …

Matthew S. Smith   


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2 mins read

Microsoft tells customers it lost log data for key security products

Microsoft told customers that a software bug caused inconsistent collection of log data for key clo…

Ashley Stewart   


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2 mins read

Weekend wrap: Swiggy IPO price band, BlinkIt gold coin customer's ordeal, India's GDP woes, and more

Swiggy will launch its IPO with a price band of ₹371-₹390 per share on November 6. A Blinkit custom…

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5 mins read

Inside Amazon's nuclear ambitions, its 'Piano Man' project, and CEO Andy Jassy's support

Amazon is trying to use nuclear as a reliable, clean solution to meet AI's insatiable power demands…

Eugene Kim   


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1 min read

Marc Benioff says AI and humans are now indistinguishable in customer service

Customer service is seen as one of the sectors where AI could have the biggest impact.

Beatrice Nolan   


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2 mins read

Bhavish Aggarwal's OLA Electric says it has resolved 99% customer complaints after receiving CCPA show cause notice

Ola Electric says that it has resolved 99.1% of the 10,644 complaints filed by the Central Consumer…

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2 mins read

BlackRock's CEO says China is the biggest supporter of Russia's economy amidst the Ukraine war

BlackRock chief Larry Fink says that Western businesses should re-evaluate their ties to China.

Kwan Wei Kevin Tan   


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3 mins read

Here's what will get cheaper and costlier after this Budget

One aspect that always garners much traction on the Budget day is what got cheaper and what got cos…

ANI   


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2 mins read

Union Budget 2024-25: Mobile Phones to get cheaper, as FM Nirmala Sitharaman reduces basic customs duty to 15%

Sitharaman said, "With a three fold increase in the domestic production and almost a 100-fold jump …

ANI   


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2 mins read

Long-term policy support necessary for EV segment growth: Lohia

Phase II of the Faster Adoption and Manufacturing of Hybrid and Electric Vehicles (FAME) India sche…

PTI   


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3 mins read

I work at Spirit Halloween. Here are 9 mistakes I see customers make when shopping for costumes and decor.

Spirit Halloween customers often buy makeup kits without proper application and removal products, a…

Kim Fahmie   


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3 mins read

No rethinking on supporting Chinese investments in India: Goyal

"There is no rethinking at present to support Chinese investments in the country," the minist…

PTI