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The “ultimate Zomato and Swiggy hack” might be opting for COD while placing your order, claim redditors!
A Reddit user suggests that by choosing cash on delivery, your Swiggy and Zomato orders are priorit…
An AirBnB property almost ruined our Goa staycation, but customer support saved the day with another free accommodation!
Customer service is a massive hassle in most situations, but it quite literally saved our vacation …
Spiritual speaker Jaya Kishori responds to backlash over luxury bag: ‘It’s customised, not leather’
Several users criticised her for using a leather bag despite being a spiritual orator, who preaches…
'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud
Comedian Kunal Kamra’s criticism of Ola Electric’s service led to a heated Twitter exchange with CE…
Gold crosses Rs 77,000, experts project that silver could reach Rs 1 lakh this festive season
Gold and Silver prices are on an upward trajectory backed by firm demand, and the steam seems to re…
ANI
Artificial Intelligence in Customer Support
Artificial Intelligence in Customer Support
VMware customers are seeing massive late fees since Broadcom acquired the company
VMware's transition to subscription models under Broadcom has led to customer frustration and drive…
Rosalie Chan
Duty hike on crude, refined oils to hugely benefit farmers: Official
The government official also said that the decision to remove minimum export price and slashing of …
PTI
GE HealthCare is tapping into AI to improve clinical support — an initiative led by the company's first-ever chief AI officer
GE HealthCare's AI initiatives, including AI-powered imaging solutions and strategic partnerships, …
Matthew S. Smith
Microsoft tells customers it lost log data for key security products
Microsoft told customers that a software bug caused inconsistent collection of log data for key clo…
Ashley Stewart
Weekend wrap: Swiggy IPO price band, BlinkIt gold coin customer's ordeal, India's GDP woes, and more
Swiggy will launch its IPO with a price band of ₹371-₹390 per share on November 6. A Blinkit custom…
Inside Amazon's nuclear ambitions, its 'Piano Man' project, and CEO Andy Jassy's support
Amazon is trying to use nuclear as a reliable, clean solution to meet AI's insatiable power demands…
Eugene Kim
Marc Benioff says AI and humans are now indistinguishable in customer service
Customer service is seen as one of the sectors where AI could have the biggest impact.
Beatrice Nolan
Bhavish Aggarwal's OLA Electric says it has resolved 99% customer complaints after receiving CCPA show cause notice
Ola Electric says that it has resolved 99.1% of the 10,644 complaints filed by the Central Consumer…
BlackRock's CEO says China is the biggest supporter of Russia's economy amidst the Ukraine war
BlackRock chief Larry Fink says that Western businesses should re-evaluate their ties to China.
Kwan Wei Kevin Tan
Here's what will get cheaper and costlier after this Budget
One aspect that always garners much traction on the Budget day is what got cheaper and what got cos…
ANI
Union Budget 2024-25: Mobile Phones to get cheaper, as FM Nirmala Sitharaman reduces basic customs duty to 15%
Sitharaman said, "With a three fold increase in the domestic production and almost a 100-fold jump …
ANI
Long-term policy support necessary for EV segment growth: Lohia
Phase II of the Faster Adoption and Manufacturing of Hybrid and Electric Vehicles (FAME) India sche…
PTI
I work at Spirit Halloween. Here are 9 mistakes I see customers make when shopping for costumes and decor.
Spirit Halloween customers often buy makeup kits without proper application and removal products, a…
Kim Fahmie
No rethinking on supporting Chinese investments in India: Goyal
"There is no rethinking at present to support Chinese investments in the country," the minist…