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How Macy's went from retail pioneer to dying department store

Macy's began as one of the first department stores and expanded into a retail giant with locations …

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1 min read

IKEA will pay you real, honest-to-god money to work in its virtual Roblox store

Ten players will get IKEA's hourly wage in London to serve virtual meatballs inside the game or red…

Geoff Weiss   


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2 mins read

A woman was found living inside a grocery store's rooftop sign for a year

The woman had decorated her secret hideaway with a mini desk, flooring, pantry, and houseplant, loc…

Grace Dean   


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10 mins read

Wende Zomnir revolutionized makeup with Urban Decay. She's not done building her empire.

Wende Zomnir is a beauty legend. In the 1990s, she cofounded Urban Decay. Now, she's growing her co…

Amanda Krause   


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3 mins read

Eat, sleep, live luxury: LVMH is building whole cityscapes centered on their designer stores

Louis Vuitton Moët Hennessy is betting billions on in-person shopping by turning old buildings into…

Hannah Getahun   


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3 mins read

Two luxury rivals are joining forces — and Amazon is getting in on the action

Saks Fifth Avenue's takeover of rival department store company Neiman Marcus for $2.65 billion show…

Madeline Berg   


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2 mins read

Costco has changed the packaging of its $4.99 rotisserie chicken — and some shoppers are voicing their annoyance

Costco has gradually been switching the packaging for its rotisserie chicken from trays with lids t…

Grace Dean   


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8 mins read

You can't kill Coach

Coach is arguably more popular than ever in 2024. Still, industry analysts and consumers wonder if …

Amanda Krause   


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6 mins read

I booked free personal-styling appointments at Nordstrom and Saks. I can't believe how much I learned — and how much fun they were.

I booked free personal-styling appointments at Nordstrom and Saks to refresh my work wardrobe. I le…

Lara Walsh   


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1 min read

Netflix is moving into malls

"Netflix House" has picked its first two "experiential entertainment" venues: Pennsylvania and Texa…

Alex Bitter   


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5 mins read

I'm a Costco forklift driver. My job is essential to the warehouse's success.

A Costco forklift driver in Chicago reveals what the job is like, and why he's not surprised Costco…

Dominick Reuter   


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2 mins read

Ikea is betting you'll come to its coworking space in a mall, then shop at one of its stores

Ikea is adding coworking spaces, food halls, and other amenities to malls that it's buying around t…

Alex Bitter   


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2 mins read

Macy's and Best Buy are banking on small-format stores to lower costs and boost consumer convenience amid an ever-shifting retail landscape

Retailers have increasingly scaled back their physical footprints to not only reduce costs but boos…

John L. Dorman   


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1 min read

Owners and managers at some Washington Subway stores kept $80,000 in staff tips and reduced workers' hours on their timecards, a federal agency says

The group of 10 stores also tried to avoid paying overtime rates by reducing staff's hours on their…

Grace Dean   


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3 mins read

Family Dollar has agreed to pay $42 million after storing food and medicine in a warehouse with a severe rodent infestation

The DOJ said that Family Dollar's $41.7 million payment represents the US' largest-ever monetary cr…

Grace Dean   


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4 mins read

Walmart's latest power move leaves some employees in limbo

Walmart's return-to-office mandate isn't just another big company reversing pandemic-era remote wor…

Dominick Reuter,Tim Paradis   


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5 mins read

Target workers fired over Stanley cups say the crackdown leaves some of the stores' Starbucks cafés understaffed

Target's firing of dozens of Starbucks café baristas and team leads who bought trendy Stanley cups …

Dominick Reuter   


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2 mins read

Trader Joe's stores in California are being targeted by thieves who swipe customers' wallets from their carts as they shop, police say

"Wallets were taken from unattended shopping carts or open purses while victims were shopping," Liv…

Grace Dean   


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3 mins read

6 luxury brands, from Coach to Gucci, that have gotten into the restaurant game

Dior, Ralph Lauren, and Louis Vuitton and among the luxury fashion brands that have opened restaura…

Kelsey Vlamis   


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3 mins read

I'm an American mom living in Germany. There's less variety to choose from at the grocery store and they all close on Sunday.

I've lived in Germany for over a decade with my family. Here you need to bag your own groceries and…

Naomi Kaye Honova