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Marc Benioff says AI and humans are now indistinguishable in customer service
Customer service is seen as one of the sectors where AI could have the biggest impact.
Beatrice Nolan
I was fired from Google after 13 years of service. Here's what I learnt on how to deal with layoffs
Nicholas Whitaker shares his experience of being laid off from Google after 13 years, highlighting …
Fired from Google after 13 years of service, he used his severance to build a business around helping others with their careers
Google's 2023 layoffs impacted many, including Nicholas Whitaker, who was with the company since 20…
JD Vance once said he hates the police and that Trump is a 'morally reprehensible human being,' emails show
JD Vance, Donald Trump's running mate, once said he hates police and called Trump a "morally repreh…
Lloyd Lee
Embattled Secret Service director resigns after Trump assassination attempt
After a top Democrat called on Director Kimberly Cheatle to resign, it was clear that her surivial …
Brent D. Griffiths
Millions of student-loan borrowers should be on the lookout for an email update on Biden's broader debt cancellation plan. They might need to take action.
The Education Department is taking another step toward implementing its broader student-loan forgiv…
Ayelet Sheffey
Elon Musk announces Tesla stock option grants for 'exceptional performance' — read his email to workers
Tesla is implementing a system to reward "exceptional performance," according to an email viewed by…
Grace Kay
Reports of data breach desperate attempt to tarnish brand's image: Airtel
The statement comes after an account named 'xenZen' on the dark web claimed to have access to t…
PTI
I tried using Ikea's $99 interior-designer service. It was an incredible value with just one downside.
I used Ikea's online interior-designer service for $99. We got great personalized suggestions for d…
Jordi Lippe-McGraw
Jeff Bezos appears worried that Amazon is falling behind in the AI race
Jeff Bezos emailed Amazon execs to ask why more AI firms aren't using its cloud services, CNBC repo…
Jyoti Mann
Check out the very corporate goodbye email PwC told staffers to send if they're taking a buyout
The buyout has come amid slowing client work, with major firms cutting jobs and delaying hires' sta…
Meghan Morris
I'm a matchmaker for ultrawealthy men and charge up to $350K for my services. I give all my clients the same advice.
Christiana Maxion is a matchmaker for ultra-high-earning men and charges up to $350K for her servic…
Tess Martinelli
Secret Service busted into a salon to let people use the bathroom during a Kamala Harris fundraiser, business owner says
While securing the area for a Kamala Harris fundraiser, a Secret Service agent taped over the Ring …
Jacob Shamsian
Beyond banking: How Slack is reshaping financial services for the digital age
In the ever-evolving landscape of financial services, technology has become the cornerstone of inno…
How Daily Harvest used AI to optimize product packaging and improve customer service
Daily Harvest, a plant-based-food brand, uses AI-driven cartonization software to optimize packagin…
Erica Sweeney
Rivian is slashing 10% of staff. Read the email it sent to its workers.
Electric vehicle maker Rivian announced its 2023 fourth quarter earnings Wednesday, revealing a pro…
Grace Eliza Goodwin
A plane full of passengers was evacuated moments before takeoff after a bomb threat was emailed to air traffic control
A bomb threat was emailed to Bermuda Airport, forcing air traffic control to cancel takeoff — but t…
Pete Syme
Do you have 7,513 unread emails in your inbox? Research suggests that's unwise
How do you manage your emails? Are you an "inbox zero" kind of person, or do you just leave thousan…
PTI
Recent South Dakota policy threatens professors who include their pronouns or tribal affiliations over email. It's part of a concerning 'longer-term agenda' overtaking the US.
South Dakota recently issued a policy that restricts university professors from expressing preferre…
Reed Alexander
Google just laid off hundreds of staff. Read the email notifying some workers.
Google laid off hundreds of staff working on products ranging from its Pixel phone to Google Assis…